Bucxai is a customer support SaaS platform that offers businesses real-time live chat and AI-powered live chat solutions as well as providing virtual agent hiring services. It allows companies to integrate custom chat widgets on their websites, handle customer queries, and automate responses through customizable AI chatbots or virtual agents.

Bucxai specializes in providing real-time live chat solutions for businesses. Our platform enables companies to communicate directly with customers through live chat widgets, offering instant support and fostering improved customer engagement on their websites.

Bucxai’s live chat feature allows businesses to interact with customers instantly. Visitors can initiate chats through an embedded widget on the company’s website, and support teams can respond in real time to provide immediate assistance or resolve queries.

In addition to real-time live chat, Bucxai offers AI chatbot integration for automated responses and virtual agent hiring services. Companies can leverage AI for basic inquiries or hire experienced virtual agents to handle customer support when needed.

Yes, Bucxai allows businesses to use both live chat and AI chatbot services. You can rely on live chat for real-time, personalized support while using the AI chatbot for automated responses to handle common inquiries, especially outside business hours.

If you have any questions, concerns, or need assistance, you can reach our customer support team at 9911083755 during our business hours, Monday to Saturday from 10 am to 6 pm. You can also contact us via email at example@gmail.com.

Yes, you can fully customize the chat widget to match your brand's colors, style, and messaging, ensuring a seamless experience for your customers.

Absolutely! Once you create the chat widget, we provide you with a simple embed code that can be added to your website to activate the chat feature.

The AI chatbot responds automatically using your pre-trained data, while virtual agents are live human support staff you can hire to handle customer queries in real time.

You can upload FAQs, product details,image,pdf,txt or a website url link containing your business data and other key information through our platform, and the AI chatbot will be trained to provide accurate and contextual responses based on this data.

you can use the chat widget to generate leads , views clicks analytics from your website visitors

Bucxai provides your business with a lot of unique features like

Yes, we offer a service where you can hire experienced virtual agents to manage customer queries during business hours or 24/7 and handle customer service tasks, depending on your needs. These agents work alongside your live chat team or independently to ensure seamless customer support, particularly during peak hours or off-hours.

Our software is ideal for any business that requires real-time customer support, including e-commerce, SaaS, retail, financial services, healthcare, and more. Any company looking to improve customer engagement and provide timely support will find Bucxai beneficial.

No, there’s no limit to the number of concurrent chats your team or the AI chatbot can manage, ensuring no customer is left waiting.

For more complex or unclear queries, the AI chatbot can escalate the conversation to a live agent or virtual agent for more personalized assistance.

Yes bucxai is well designed to work on mobile devices whether on android or ios, but for more clearer view switch to a desktop device

Yes, you can set operating hours for the chat widget, ensuring it goes online during business hours or when virtual agents are available.

Yes, we integrate with popular CRM, helpdesk, and project management tools, ensuring smooth data flow and seamless customer support operations..

Simply sign up, create a widget from your dashboard, customize it, and use the provided embed code to add it to your website.

Yes, you can create and manage multiple widgets from a single dashboard, making it easy to handle customer queries from various websites.

We prioritize security, ensuring that all customer interactions and data are encrypted and stored securely in compliance with industry standards.

Yes, we offer a free trial period for you to test out our Livechat and AI chatbot features before committing to a plan.

We offer flexible pricing based on the number of agents, virtual agents, and AI chatbot usage. You can choose a plan that fits your business needs, with no hidden fees.